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Title

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Shipping Agent

Description

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We are looking for a highly organized and detail-oriented Shipping Agent to manage and coordinate the logistics of transporting goods domestically and internationally. The ideal candidate will be responsible for ensuring that shipments are processed efficiently, comply with all regulations, and reach their destinations on time. This role requires excellent communication skills, a strong understanding of shipping procedures, and the ability to work with various stakeholders including carriers, customs officials, and clients. As a Shipping Agent, you will be the key point of contact for all shipping-related activities. You will prepare and review shipping documents, track shipments, resolve issues that may arise during transit, and ensure compliance with international trade laws and regulations. You will also be responsible for negotiating freight rates, booking cargo space, and maintaining accurate records of all transactions. The successful candidate will have experience in logistics or supply chain management, be proficient in shipping software and documentation, and possess a strong understanding of customs procedures and international shipping regulations. Attention to detail, problem-solving abilities, and the capacity to work under pressure are essential traits for this position. This is an excellent opportunity for someone looking to grow their career in logistics and supply chain operations. If you are passionate about global trade and enjoy working in a fast-paced environment, we encourage you to apply.

Responsibilities

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  • Coordinate domestic and international shipments
  • Prepare and review shipping documentation
  • Ensure compliance with customs and trade regulations
  • Track and monitor shipments to ensure timely delivery
  • Communicate with carriers, freight forwarders, and clients
  • Negotiate freight rates and book cargo space
  • Resolve shipping issues and delays
  • Maintain accurate records of shipments and transactions
  • Collaborate with internal departments to meet shipping needs
  • Ensure proper labeling and packaging of goods

Requirements

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  • Proven experience in shipping, logistics, or supply chain
  • Knowledge of international shipping regulations and customs procedures
  • Strong organizational and multitasking skills
  • Excellent communication and negotiation abilities
  • Proficiency in shipping software and Microsoft Office
  • Attention to detail and problem-solving skills
  • Ability to work under pressure and meet deadlines
  • Familiarity with freight forwarding and cargo booking
  • High school diploma or equivalent; degree in logistics is a plus
  • Fluency in English; additional languages are an advantage

Potential interview questions

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  • Do you have experience with international shipping procedures?
  • How do you handle delays or issues during transit?
  • What shipping software are you proficient in?
  • Can you describe a time you negotiated a better freight rate?
  • How do you ensure compliance with customs regulations?
  • What steps do you take to track and monitor shipments?
  • Have you worked with freight forwarders or customs brokers?
  • How do you prioritize multiple shipments with tight deadlines?
  • Are you familiar with Incoterms and their applications?
  • What is your experience with preparing shipping documentation?